About Us

Our Story

Founded in 2010, Melbourne Car Rental has grown from a small fleet of 5 vehicles to one of the most trusted car rental services in Victoria. We began with a simple mission: to provide tourists and locals alike with reliable, affordable, and convenient car rental services.

Over the years, we've expanded our fleet to include a wide range of vehicles from economy cars to luxury vehicles, always maintaining our commitment to quality and customer satisfaction.

What sets us apart is our dedication to personalized service. We believe that every customer has unique needs, and we strive to meet those needs with flexibility, professionalism, and a friendly approach.

Our Mission & Values

Quality

We maintain a fleet of well-serviced, clean, and reliable vehicles to ensure your safety and comfort.

Customer Satisfaction

Your satisfaction is our top priority. We go above and beyond to ensure a positive rental experience.

Integrity

We operate with transparency and honesty in all our dealings, with no hidden fees or surprises.

Innovation

We continuously seek ways to improve our services and stay ahead in the car rental industry.

Meet Our Team

Emily Johnson

CEO & Founder

Emily founded Melbourne Car Rental in 2010 after identifying a need for more personalized rental services in the city. With over 15 years in the automotive industry, she oversees all operations.

Sarah Wilson

Operations Manager

Sarah ensures the smooth running of daily operations, from fleet management to customer service protocols. Her attention to detail keeps our service standards high.

Michael Roberts

Fleet Manager

With a background in automotive engineering, Michael oversees our vehicle maintenance program, ensuring all cars in our fleet are in perfect condition for our customers.

Lisa Chen

Customer Service Manager

Lisa heads our customer service team, bringing her extensive hospitality background to ensure every client receives exceptional service from booking to return.

James Thompson

Marketing Director

James develops our marketing strategies, keeping Melbourne Car Rental at the forefront of the industry and connecting with new customers across Victoria.

What Our Customers Say

The service at Melbourne Car Rental was exceptional. The car was clean, well-maintained, and the staff were friendly and helpful. I'll definitely use their services again on my next visit to Melbourne.

John D. - Sydney, Australia

As a business traveler, I appreciate efficiency and reliability. Melbourne Car Rental delivers both. Their online booking process is seamless, and the cars are always in perfect condition. Highly recommended!

Sarah M. - London, UK

We rented an SUV for our family trip along the Great Ocean Road. The vehicle was perfect for our needs, and the team at Melbourne Car Rental provided excellent advice about routes and attractions. It made our vacation even better!

David & Family - Toronto, Canada